In the past, there weren’t a lot of choices to be made when it came to business phones. You usually had a choice of landline provider but that was about it.
Times have changed in the modern business world. There are now more options for a business to consider and they can make a big difference in how your business operates. From reducing costs, to solutions for remote workers, there are now more options than ever to get the most out of your phone system.
To help simplify, we have explored the options available and highlighted the key features to consider when choosing the best office phone system for your business.
Landline vs. VoIP Business Phones
Your first decision needs to be landline or VoIP. It’s likely that your business has been using a traditional landline telephone system since the beginning of time.
Back in the day, it was essentially the only option and you would shop around for the best price. That was the only decision you needed to make.
In the modern business environment, VoIP has changed that and is an attractive alternative to the traditional landline model. In comparison to the landline, VoIP uses more modern technology but it has been around long enough to prove itself viable, sustainable, scalable and most importantly, cost-effective. A VoIP system can reduce your monthly bill, simplify your life, improve call quality, and introduce modern features and capabilities to your phone system while providing a key element to your Business Continuity plan.
What is VoIP?
VoIP stands for Voice Over Internet Protocol. In simple terms, it allows you to make calls over the internet. You can call any telephone in the world and they can call you, regardless if they are using VoIP or not. One of VoIP’s biggest appeal is the flexibility it can offer a business.
Differences in Pricing
If your business is like most, you are probably already paying a monthly fee for your internet service AND a separate monthly fee for telephone service from a provider like AT&T. You may also be paying an additional fee for outdated telephone handsets and an old voicemail system with limited features that no one in your organization knows how to manage or maintain. These overlapping costs and additional fees add up to a significant monthly expenditure…just to keep your ancient equipment working.
VoIP is less expensive than a land line because it uses an existing internet connection rather than requiring a separate system or additional hardware for voice services. With the 4QuartersIT VoIP System, there’s no hardware to buy!
Security risks can always be mitigated, and professionally installed VoIP networks are highly secure. Thanks to encryption, VoIP can help mitigate risk more effectively than with a traditional phone line.
Old business phone systems create risks that are avoidable when using VoIP, such as:
- Old phone systems are expensive to update and support
- PBX (Private Branch Exchange aka your landline hardware) components that fail are difficult and expensive to repair or replace
- The risk of PBX failure (and your entire voice network going down) can be very costly
In short, when your PBX fails, you face a crisis.
Small and medium sized businesses want a voice services system that can grow along with them, while not wasting funds on products or features they don’t need or use. As your business grows, our network seamlessly scales with you—without unexpected fees. No one can predict the future, but businesses do their best to project their path to success. Because the 4QuartersIT VoIP phone systems are scalable, businesses don’t have to buy new expensive hardware or purchase new dedicated phone lines. This is why companies need the highly-flexible technology 4QuartersIT’s cloud-based hosted voice solution.
Many organizations have migrated to a “work from home” model this year. With a VoIP telephone system, you can make and receive calls exactly like you were in the office. Continue communicating as normal internally and externally with clients and suppliers as if you were still in the office!
Because VoIP is internet-based, you can take your office phone with you wherever you go. With the 4QuartersIT VoIP App, you can use your cell phone as a business phone when you’re on the go! Make and receive calls from your office number on your mobile.
The world is moving away from analogue or traditional systems. VoIP is full of features that can increase employee productivity as well as allow your company to customize a business phone system that works best for your organization.
- Custom Greeting
- Hold Music
- Dial by Name Directory
- Auto Attendant
- Mobile Application
- Call Forwarding
To learn how a 4QuartersIT voice system can help your business reduce costs while gaining more flexibility and features, contact our dedicated VoIP team today @ VoIPTeam@4QuartersIT.com.