Our Managed IT Services provides the
technology support you need - no headaches, no hassles, no hidden costs.
At 4QuartersIT, we've designed our managed services offerings to give businesses like yours everything it needs to enjoy the benefits of an in-house IT department - all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support, to vendor management, to backups, disaster recovery - can all be provided with a fixed, predictable monthly cost.
Why Managed Services?
Let us do the routine (read: mundane) tasks. Let your employees focus on what matters most to your business. We'll take care of the rest.
Stop worrying about software updates, patches and security fixes or other IT tasks that tend to fall through the cracks. That's what we're here for.
Want to get the best value from your internet, phone and other technology vendors? Perfect - we'll take care of that, too, so that everything "just works" the way it's supposed to.
Here's a quick overview of what's included in our Managed Servicesprogram:
The 4QuartersIT Help Desk
24/7/365 coverage and support that you can depend on.
One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of.
Stop worrying about risks and start focusing on your business.
One of the most important things to understand about IT security is that this isn’t something you “do once and forget about.” The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of the people who want to do you and your people harm.
At 4QuartersIT, we ARE that opportunity to stay ahead.
Filtering Web content, reviewing rules and performing updates on your firewall.
Patching vulnerabilities quickly.
Updating software to the latest versions instantly.
Access controls and two-factor authentication.
Employee security training and best practices.
Cybersecurity policy development.
Cyberliability insurance assistance.
Network Monitoring and Management
Constant monitoring generates constant insight…
Whether you have a physical network, a cloud-based or virtual network or a hybrid of the two, your organization is made up of countless desktop and laptop computers, smartphones, tablets, servers and more. For your IT infrastructure to work optimally and most efficiently, it must be as streamlined and as simplified as possible. This, in essence, is why Remote Monitoring and Management (RMM) software is so critical – it’s always capturing device performance data and is scanning processes, applications and event logs, even when everyone else has gone home for the day.
It’s also feeding real-time, actionable data back to our own system so that it can trigger automated alerts of potential issues. If a potential problem is detected, we’ll be able to put a stop to it now – before it has a chance to negatively impact your business.
We'll have a real-time health monitoring of your network and all connected devices.
Potential problems are flagged and addressed BEFORE they impact your network.
Automated backups are critical for restoring systems in the event of an outage.
Even if we need to reset a switch or even a system device, we can do so remotely - allowing our Help Desk staff to resolve technical issues quickly.
Backup and Disaster Recovery Services
Preparation is key to recovery!
Disasters come in all shapes and sizes… but that doesn’t mean you can afford to be any less prepared. We’re not just talking about cyber attacks and other IT-related disasters, either. A fire in your office can be just as devastating as a computer virus. We’re in Florida, which means that hurricanes and other types of weather-related natural disasters always need to be in the back of your mind. 58% of lost data comes from human error. Any one of these events would be devastating to your business… which is why you need to be ready for anything.
With our comprehensive backup, disaster recovery, and business continuity services, your business will be prepared. We can offer you long-lasting protection from a wide range of different types of events, like:
Natural disasters (like extreme weather).
File corruption and software failures.
Cyber attacks (like ransomware or malware).
Better management for a better return on investment.
Working with technology vendors on a daily basis can quickly become a full-time job – which is a problem, because you’ve already got one of those (rightfully) monopolizing most of your time. At 4QuartersIT, we have long-term relationships with a lot of the top vendors in the area – allowing us to not only step in and act as your single point of contact for all vendor relations, but also putting us in an excellent position to negotiate better deals and better pricing.
Whether you’re interested in exploring better options for your Internet, phones, fax services, CCTV, access control, alarms, network wiring or all of the above, we’re eager to become the partner you need when you need it the most.
CTO and Strategic IT Consulting
Create a better future for your business through better planning today.
IT should always be a revenue generator for your business – but without the right strategy at the heart of your infrastructure, it’s difficult (some might say impossible) to get to that point. This is why our outsourced CTO services are so important – we can help drive your IT strategy, recommended better ways to use technology to preserve your competitive advantage and more.
Your business is always evolving and your IT needs to evolve right along with it. 4QuartersIT offers both the short and long-term initiatives that can help make that happen, unlocking incredible efficiency and productivity gains along the way.
Strategic consulting is a core part of our offering that ensures you get the best results from our service – not an added bones.
Work directly with our experienced IT strategists who have 20+ years of strategic business IT strategy experience.
Work anywhere, at any time, without the hassles that come with it.
Your employees need to work anywhere, from any location, at any time. Along with their laptops, mobile devices like smartphones and tablets are how they do it – but that absolutely shouldn’t come at the expense of security.
Monitor employee productivity no matter where they are working from.
Comprehensive collaboration tools to bring your team together.
Increased peace-of-mind that only comes with knowing the security of your entire business is accounted for by a holistic approach to asset management, policy enforcement, security monitoring and management and more.
Audio-Video and More
The most efficient conferencing solutions for your team.
4QuartersIT has expertise in conferencing solutions that help you connect most efficiently with other parties and when your team is in a remote working environment. Employing the simplest solutions that best answer to your needs means your team can engage with these technologies without large learning curves.
4QuartersIT also provides and maintains modern door access control, video security, and alarm systems that integrate with your current business operations.
Let's Take Your Business to the Next Level
Above all, we promise never to hit you with hidden fees. We're not going to try to sell you on the "newest, fanciest, coolest" IT trend just for the sake of it. We're just here to provide good, reliable IT support that puts your technology to work.
So is managed services right for your business? It's very possible - and we want to find out.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (904) 675-3266 or complete the form below and we'll help in any way we can.